Thao N.
Best time to refinance and my main contact is Nhan Cao, my trusted loan officer.
I've known Nhan long time ago since he was branch manager at another company. As first time home buyer, no experience at all, buying new home made me feel nervous with too many paper work and didn't know where to start, but after talking with Nhan, he explained to me the pros and cons of my scenario, and followed up with me every single step. The process was really smooth and he was always available for any question we had. We got our primary home with peace in mind and positive experience.
If I could I would give him more stars for his professional, knowledgeable, patient, responsive and honest. Thank you for getting us dream home! Wish you lots of success and best in your career.